Refund and Returns Policy

Welcome to Computer Bazar! We strive to ensure the best shopping experience by offering high-quality computer products from multiple vendors. Please read our return and refund policy carefully to understand your rights and responsibilities when making a purchase.

Inspection and Damaged Packaging

1. Inspection on Delivery:
   • All our products are fully checked and tested before packing to ensure they meet the highest standards.
   • Upon receiving your package, please inspect it for any visible damage before opening.
2. Damaged Packaging:
   • If you find that the packaging is damaged, do not open the package.
   • Take clear photographs of the damaged packaging.
   • Immediately contact our support team or the vendor’s contact number provided with your order.

Return and Refund Conditions

1. Eligibility:
   • Returns and refunds are only applicable if the product is unopened and in its original condition.
   • Any opened or used product is not eligible for return or refund through Computer Bazar.
2. Manufacturer’s Warranty:
   • All products come with a manufacturer’s warranty. The details of the warranty are available on the respective manufacturer’s website.
   • For any technical support or warranty claims, please contact the manufacturer directly.

How to Initiate a Return

1. Contact Support:
   • If your package is damaged or if you believe there is a defect before opening, contact our support team immediately with the photographs of the damaged package.
   • You can reach our support team through the contact details provided on our website or the vendor’s contact number included with your order.
2. Return Authorization:
   • Once your return request is reviewed and authorized, you will receive instructions on how to return the product.
3. Return Shipping:
   • You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect product sent).

Refund Process

1. Processing Time:
   • Refunds will be processed once we receive and inspect the returned product.
   • The inspection process can take up to 5 business days from the receipt of the returned item.
2. Refund Method:
   • Refunds will be issued to the original payment method used during the purchase.
   • Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Limitations

1. Responsibility:
   • Computer Bazar is not responsible for any issues arising after the product has been opened and used.
   • Any defects or technical problems should be addressed directly with the manufacturer as per their warranty terms.

By making a purchase on Computer Bazar, you agree to this return and refund policy. We appreciate your understanding and cooperation.

For any further assistance, please contact our customer support team.